Refund policy
We want you to love your purchase!♡ If something isn’t quite right, we’re happy to help with an eligible return.
Start a Return:
To start a return, please click HERE.
Return and Refund Policy:
At Elina Grace Boutique, every piece is curated and chosen with love and intention. Because our boutique carries limited-run, small-batch collections, our return policy reflects the nature of our offerings while helping us maintain fairness and sustainability. Thank you for supporting our small business!
Returns must be initiated and shipped back within 14 days of the date your order is marked delivered for your choice of store credit or exchange only. For return requests submitted after this time period, the request will be denied.
Elina Grace offers online store credit or exchange only for product(s) that are unworn, unwashed, unaltered, in its original conidtion with tags attached. Items must be free of stains, odors, pet hair, etc. Items that are not returned in their original state will be denied the ability to return and sent back at the customer's expense.
Elina Grace Boutique does not offer refunds or cancellations.
All final sale items are non-returnable.
Checkout+:
When you opt-in for Checkout+ at checkout, your return shipping label is included, allowing you to return any item(s) in your order for an exchange or store credit for FREE.
If you decide not to buy Checkout+, you can still return your item(s), but you will be responsible for the cost of the return shipping label.
All returns are subject to the guidelines outlined in our Return Policy.
Lost or Stolen Packages:
Once an order has been marked as delivered by the shipping carrier, we are not responsible for packages that are lost or stolen after delivery.
If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier directly to open a claim.
Incorrect Shipping Address:
Please carefully review your shipping address before completing your purchase.
If an order has not yet shipped and you notice an incorrect address, contact us as soon as possible. We will do our best to make corrections before the order ships, but we cannot guarantee that changes can be made.
If an order has already shipped, we cannot change the delivery address or stop the shipment.
Contact us:
If you have any questions or concerns regarding a return, please contact:
hello@elinagraceboutique.com